How do I generate and retrieve a show techsupport file off a NextGen iMG (1000 & 2000 model series)?
Establish a telnet session to the device. Enter the command "show tech-support", or "show tech". After running the show tech-support command, run the "dir" command to verify the techsupport file was created and saved in flash. awplus# show tech Generating output .... Generated output to tech-support-19700120-011930.txt awplus# dir 5480 default.cfg 149410 tech-support-19700120-011930.txt ß---------------- 26839 default_button.cfg 38023 b001.cfg 30136 bootstrap.cfg Using TFTP via an IP connection, copy the file to a TFTP server or TFTP server/client app using the copy command. ** copy [file name as saved in flash] tftp://[IP of TFTP destination][file name of your choosing.txt] ** awplus# copy tech-support-19700120-011930.txt tftp://192.168.200.2/tech-support-19700120-011930.txt Starting TFTP copy tech-support-1970012 100% |*******************************| 146k --:--:-- ETA awplus# |