Allied Telesis Support Portal

Advanced Replacement, Overnight or Cross Shipment on RMA

The typical turn around time for product replacement via warranty is 15 days. How can I get overnight or cross shipment on my RMA?

Our Net.Cover service contracts are in place to provide customers with a myriad of enhanced service options to meet any additional needs they might have. One of the service options included in many of our Net.Cover service contracts is advance product replacement shipping for all RMAs.

Additional details on our Net.Cover service contracts can be found at

To receive pricing information for Net.Cover, please contact your Allied Telesis account manager.

You may also contact your local Net.Cover service group by email:

USA and Canada -
EMEA and CSA -
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