Allied Telesis Support Portal

After adding a new license, the AR Router or Layer 3 series Switch crashes

Why does my Router/Switch running AlliedWare crash after adding a new licence?

Sometimes adding a new release licence for a Firmware upgrade could trigger some fatal errors. That's because the new license has been entered with an incorrect option.

Please delete the latest licence and re-enter it, double checking all the options.

The command line for deleting is:
disable release=release_name.rez

Examples:
disable release=52-241.rez

If you still have problems please contact technical support.
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