Allied Telesis Support Portal

Knowledge Articles

RMA Policy 2020 – NA&CSA
RMA Policy 2020 - EMEA
Using the findme feature on AlliedWare Plus switches.
What module can be used to replace the CV1KSS
Loop Prevention is better without Spanning Tree Protocol
Something about fanless operations you may not expect
Quick guide to Small/Medium Business (SMB) fanless Switches
Fanless PoE+ Switches
Differences between the GS910 and GS920 Series of Unmanaged Switches
Loop Protection behaviour of GS910 and GS920 Series switches
Which Unmanaged Media converters can be wall mounted?
When should I disable 802.3az EEE Energy Efficient Ethernet?
Which Small/Medium Business (SMB) Switches operate at up to 50°C?
What are the Operating Temperatures for the range of Industrial Switches?
Which SMB Switches can be rack mounted?
Which SMB Switches can be wall mounted?
Increase Security and Flexibility with TACACS+
Automatically Transfer Subscription Licenses between nodes with AMF
UFO helps protecting guests on your network
Small feature saves troubleshooting time
Enhanced Step by Step Thermal Shutdown of IE Series industrial switches
URL filtering and Web Control categorization of HTTPS web sites with TLS SNI
How AW+ can make secure a non secure RADIUS Server
How to load AW+ commands from a server
How to trigger a script in AW+
New Default AW+ Startup Behavior
What is AMF Auto Backup
how do you configure the Hook Flash Timer on a NextGen iMG?
How do you configure the Hook flash Timer on an ISOS iMG?
How do you configure the Hook Flash Timers for an iMG through NMS?
How do I manage user traffic with IMAP?
Stacking AlliedWare Plus Switches
What is AMF Auto Upgrade
What is AMF Auto Recovery
What is AMF Auto Provisioning
How do I get RSTP on my ATI switch to work with PVST+ ?
How to set up PPPoE on a NGFW.
How do I configure Loop Protection on a NextGEN iMG
How to upgrade NMS 14.x to 15.0
What is needed to get event notifications from NMS 15.0
How to get remote management-related features working on an AR3050 or AR4050.
How To Install An NMS 15.x License
How to disable preemption on a VRRP master.
Why can't I add ACL's to all my switch interfaces?
How can I disable Spanning Tree on just an individual interface in AW+?
Why Does my IMAP show as a 10700 in the description?
How do I configure an interface on an IMAP?
Can I use the same directory number on more than one POTS port on an Nextgen iMG?
How do i set up QOS on an iMAP
What is the preferred configuration for VLAN Double Tagging on an iMAP
How do i set up UCP and UFO on iMAP
How do i set up user management on an IMAP
What basic configuration are needed to setup an IMAP
What IP ports are needed open in order for NMS to work
What is the preferred configuration for IGMP on an iMAP
How do I generate a show techsupport file on a NextGen iMG?
How do I configure the SSH service on AW+ switches?
Can I modify terminal monitor (logging) output on AW+ switches?
How to Use TCPDump on AW+
How to upgrade iMAP software.
Why don't some of my XEM modules work in my AT-SBx908 or AT-x900 switch after upgrading software?
How do I upgrade bootloader software on AW+ devices?
Why do some 3rd-party SFP modules appear to not work in my ATI switch?
Deleting Tasks From NMS
Ensuring that the NMS Services are running on Windows
How to set up automatic deactivation of telnet sessions on 9700 series devices
Why are only half the ports on my PoE device powered?
What is the preferred configuration for VLAN Double Tagging on an iMAP
What commands should i use for basic operation of an IMAP
What is the recommended way to configure SNMP on an IMAP
How do i upgrade the software on an IMAP
AW+ CLI Shortcut keys TIP
LAG on IMAP 9100 CFC12
How To Request an RMA (EMEA/CSA Net.Cover Customers)
How To access the Software Download Center (EMEA/CSA customers with Active Support Plan)
How To Submit a Service Desk Case / Incident (EMEA/CSA Net.Cover Customers)
How To Monitor a Service Desk Case / Incident (EMEA/CSA Customers)
CVE-2015-0235 vulnerability
CVE-2014-4877 Vunerability
Shellshock Vulnerability
Heartbleed Vulnerability
AT-2801FX Optical Frequency
AT-9000 Port Descriptions
AT-GS950 and IGMP Snooping
Force Closing Telnet Sessions on AlliedWare OS
AT-XPSR Maximum Distance Over Fiber
GUI Management is Not Accessible on the AT-9000 Series Switch
AT-x610 Stacking Limit
Rejected Console Connection in AT-8000S Logs
Configuring a Default Route on Allied Telesis Layer 3 Switches and Routers running AlliedWare OS
Enabling Jumbo Frames on the AT-9724TS
Factory Reset AT-8000/8POE
POE on the AT-8100 Series Switches
POE enabled devices on the x610 POE+
Supported Power Supply Combinations for the RPS3000
RPS3000 state for the x610
AT-MC600 Series Rate Converter Status LED's
Upgrading AT-9000 Series S100 Software to AlliedWare Plus
AT-FS708/POE Management IP address
Resetting an AT-GS950/8POE to Factory Default
AT-2500 Network Adapter (NIC) Microsoft Windows 98SE Shut Down command - Computer Restarts
AT-2000 PNP Microsoft Windows 98- Error code 10
AT-2560FX/TX compatible with Microsoft Windows 2000
AT-2560FX/TX Compatibility with Microsoft Windows XP
AT-2500TX NIC Adapters (3.3V and 5V) PCI cards
AT-2500TX Magic Packet
AT-2500TX in Microsoft Windows 2000 doesn't see correct driver
AT-2500TX Ethernet card and little cable
AT-2500TX compatiblility with Microsoft Windows XP
AT-2500TX card support remote installation service under Microsoft Windows 2000
AT-2500TX and Microsoft Windows XP issues
AT-2500TX Microsoft Windows ME Compatible
AT-2500TX EtherChannel
AT-2500 TX slow throughput between ME and Win98 PCs
AT-2500 driver for Windows 2000
AT-2450FT and AT-2450FTX cards and Full Duplex
AT-2400T compatibility with Microsoft Windows 2000
AT-2400T and cannot change NDIS in Advanced Properties
AT Setup
AR220E System Information
AR220E Self-Test LED
AR100 series Router LED system and call alert are red
AR Router or Layer 3 Switch - Error (336289) Insufficient storage space to edit this file
AR Router - Error (335012): Parameter "Firewall" not recognized.
Altering the speed of a network using Media Converters.
Allied Telesis Product Microsoft Visio Stencils
Allied Telesis Product Images
Allied Telesis Network Adapter (NIC) drivers for Microsoft Windows 7
All network traffic stops when installing new AT-GS950 or AT-FS750
Alias support with the Rapier Series Switches
After restarting, the AT-8500 series Switches ose all information regarding time and date
After adding a new license, the AR Router or Layer 3 series Switch crashes
Advantage of using Layer 3 Switching
Administrator’s Profile on the AT-AR220E
Adapter Card Brackets.
Activating MAC address filtering on the AT-WL2411
Accessing the web interface of AT-8000S Switches
Acceptable test faciltiy losses on Alliedware Switches
Contacting Allied Telesis for Support
Request a Net.Cover service quote in the United States or Canada
Requesting an RMA for an Allied Telesis Product in the United States or Canada
RMA Policy - EMEA
Product Documentation, Software, Firmware and Drivers
Installing an AT-2970 Network Adapter in Red Hat 6.2
2812FX Express Card Locks up a PC
2800TX PC Card compatibility with Windows NT 4
Verifying the Speed and Duplex Operation of an AT-2700FTX
2450FT slow throughput via Fiber port
"Reboot the Router" field on the AT-AR220E
"BOOTP Relay Agent" Feature Availability on the AT-9800 and SwitchBlade® Series Switches
Managing of the AT-AR770S
Configuring the Active Boot Image on AT-8000S Series Switch
Open Access SNMP AT-FS750 Series Switches
AT-x610 Series Switches and x6EM/X2 Expansion Modules
Default IP Address of AT-8100S Series Switches
Cabling Configuration of the Stacking Ports on an 8100S Series Switch
Default IP Address AT-IFS802SP
Allied Telesis Support Incident Priorities
Advanced Replacement, Overnight or Cross Shipment on RMA
What is the difference between the CFC24 and the CFC56?
Auto-Negotiation Button on a Media Converter
AT-8100S Series Switch ECO Friendly Feature
AT-GS2002/SP SFP Support
10 Gigabit Support for the AT-x900-24 AlliedWare Switch
Microsoft Windows 2003 64bit Drivers for AT-2701FTX
Microsoft Windows 95 cards Wake On Lan compatible
X.25 General Information
AT-A65 Expansion Module Support for 100Mb SFP Modules
Windows 2008 Drivers for Allied Telesis network cards.
"Eco" Green mechanisms used by the AT-9000/28
Function of the Link Test/Missing Link button on Media Converters
MDI/MDI-X Button on Media Converters
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